performance management

Performance management
An extensive introduction, with checklists, forms and tips.

Powerpoint: Overview over performance management
Good introduction on sheets.

Ten good reasons for performance management
Nice list.

Powerpoint: How to turn organizational data into performance information
An extensive presentation, including the software considerations.

Dashboard design: Key performance indicators and metrics
An article on the metrics of performance indicators.

Further links

Links on performance management
Good site with case studies, presentation, software sellers and selected links on performance management and BSC.

Library of local performance indicators
A unique library of performance indicators for local government. Downloadable into Excel or Word.

Making performance work
The principles of performance measurement, and how to use them in local government.